We are proud to offer a free 2 year warranty for our Memory Frames, providing you with peace of mind and assurance of quality craftsmanship.

Coverage

Our lifetime warranty covers any technical malfunctions you may experience with your Eternal Companion Memory Frames.

This includes but is not limited to:

• Technical malfunctions affecting the functionality and use of the frame.

Terms and Conditions

• The lifetime warranty is valid only for Eternal Companion Memory Frames purchased directly from our official website.

• The warranty is non transferable and applies only to the original purchaser.

• To make a warranty claim, please contact us at eternalcompanion@outlook.com and provide proof of purchase, including your order number and purchase date.

• Eternal Companion reserves the right to repair or replace the product at our discretion, depending on the nature and extent of the damage.

• Any repairs or replacements made under the lifetime warranty will not affect the original duration of the warranty period.

• The lifetime warranty does not cover damage resulting from misuse, improper installation, modification, or unauthorized repairs.

• Eternal Companion is not liable for any incidental or consequential damages arising from the use of our products.

Contact Us

If you have any questions or need assistance regarding our lifetime warranty policy, please don't hesitate to contact us at eternalcompanion@outlook.com. We are here to ensure your complete satisfaction with your Eternal Companion Memory Frames.

Feedback

We would love to hear your feedback, questions, or any concerns. Please feel free to email us at eternalcompanion@outlook.com to let us know how we are doing. We take your feedback very seriously and are always striving to improve.